Terms of Service

Effective Date: 26 June 2026

Welcome to Paddle Putty ("we", "us", "our"). By accessing paddleputty.com or placing an order through our website, you agree to these Terms of Service.

Products

Paddle Putty is a reusable cleaning putty designed for use on compatible pickleball paddle faces.

For best results:

• Use only on clean, dry paddle faces.

• Do not use if the putty has melted, become excessively soft, or become contaminated.

• Store the product in its tin in a cool, dry place away from direct sunlight and excessive heat.

Results may vary depending on paddle material, surface texture, age, condition, and use.

Paddle Putty is intended only for its intended purpose. We are not responsible for damage resulting from misuse, improper storage, use of melted or contaminated putty, or use on surfaces for which the product is not intended.

Orders & Pricing

Prices are displayed in the currency selected on our website or otherwise determined by your location. Final pricing, including any applicable taxes and shipping costs, will be shown during checkout.

We reserve the right to change prices, product descriptions, availability, or discontinue products at any time without notice.

We also reserve the right to refuse or cancel any order. If payment has already been taken for a cancelled order, a full refund will be issued.

Shipping

Delivery times are estimates only and are not guaranteed.

Risk of loss or damage passes to you once your order has been delivered to the shipping address provided.

Please refer to our Refund Policy for information regarding refunds and shipping costs.

Returns & Refunds

Returns, refunds, and our 30-Day Money-Back Guarantee are governed by our Refund Policy.

Intellectual Property

All content on this website, including text, logos, product names, images, graphics, designs, videos, and other materials, is the property of Paddle Putty and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Paddle Putty is not liable for any indirect, incidental, consequential, or special loss or damage arising from the use of our website or products.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable New Zealand law.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will take effect immediately upon publication on this website.

Governing Law

These Terms of Service are governed by the laws of New Zealand.

Contact

If you have any questions regarding these Terms of Service, please contact us at:

Email: hello@paddleputty.com